FAQ´s

How it works?


First we will budget the chosen service, free of charge, after we will arrange the cleaning day.




Do you clean separately, that is, only once?


Cleaning can be once a week, every 15 days or monthly. It will depend on the customer.




Do you have weekly or monthly plans?


Yes. When booking, you can select single, weekly, fortnightly or monthly cleaning services




How long before do I need to schedule cleaning?


A week before.




Do you bring your own cleaning materials, products and equipment?


You provide the house, we provide the tools to clean it! Of course, if you select the option for a load of laundry provide a washer and dryer.




What is the difference between regular cleaning and deep cleaning?


First time cleaning? We recommend the deep cleaning option. For homes with accumulated dust and dirt, our deep cleaning will leave your home looking shiny and new. For subsequent cleanings, our standard cleaning will resolve the issue. You can trust our cleaning to keep your home clean and bright all year round.




How is the price calculated?


The price of your clean is calculated based on the type of clean, square footage of your home, number of rooms and bathrooms, and any add-ons you have selected. All of our cleaners have been fully-trained ensuring the a professional and efficient clean!




Do I need to be home during my clean?


You can be at home or you can leave the house. How you spend your time is totally up to you! If you ‘re not going to be home, we will work with you and make prior arrangements for us to get into your home.